Exceptional service shines through!

Loan Studio was honoured to be recognised among Victoria’s best brokers recently at The Adviser’s Better Business Awards held at the Melbourne Convention and Exhibition Centre. Winning Best Independent Office as well as team member, Vikram Kataria, awarded as Best Newcomer, ensured Loan Studio was well represented on the winning podium.

According to The Adviser, the key to successful broking is developing a trusted local presence, delivering exceptional service and making a genuine difference to the lives of your clients – all of which are key elements in Loan Studio business philosophy.

‘Our focus is developing tailored solutions for our clients, giving them knowledge and confidence to control their financial future.’ Colin Sheppard, Loan Studio Director.

The Better Business Awards program is highly regarded within the brokering industry with comprehensive and robust assessment criteria covering entire end-to-end transactions. For the independent office award, judges assess the loan settlement and loan book performance of both the individual brokers and the collective office, along with collective conversion rates, submission quality and overall customer servicing capabilities. While the Best Newcomer category reviews individual performance and conversions and overall customer experience management.

‘I approach each client experience as being unique, they each have different needs, plans and goals and I aim to deliver a service that exceeds their expectations.’ Vikram Kataria, Loan Studio award-winning broker.

Our entire team at Loan Studio all share the passion to deliver an outstanding client experience. Social responsibility is our focus too, with Loan Studio committed to spending $100 towards purchasing life-changing Thankyou products for every settling client. Thankyou is a social enterprise that supports the end to global poverty in this lifetime. 100% of Thankyou's profits goes towards ending global poverty, by helping to get safe water, sanitation, food and child and maternal health programs to people in need.

Contact the team today to discuss your wealth management goals.