"Hi Melanie, Damo and I want to also thank you for all your help and assistance throughout this whole process, you have been an absolute pleasure to deal with.

Every question we have had you have answered in detail and are always very quick with your responses. It’s uncommon to find good customer service these days but we have definitely found it with you and Sonia, who have gone above and beyond to help us everyway possible. The constant communication and follow up is outstanding.

Please forward this email to your director as they should know what a great job you do"