"I have recently had the need to refinance an existing mortgage in order to fund a new property purchase. After having my loan application with the ANZ declined, and after my partner’s broker had also said that I had “no chance” of getting a loan due to the nature of my contract employment, I was feeling disillusioned and frustrated, and the thought of having to deal with more banks was very stressful.

Having dealt with both Colin Sheppard in the past (when I refinanced another mortgage), I thought I would give Colin a call. After that very first discussion when I had explained the situation to Colin and he assured me it would all be fine, I felt like a weight had been lifted off my shoulders...and I wished I had called him sooner!

Needless to say, the Loan Studio team not only helped me free up the equity I needed from my existing property, but are also helping me to secure a second loan for a block of land my partner and I have purchased together. This has been a huge relief and I honestly don’t know how I would have done it without their expertise and support.

Having worked in Marketing and Customer Service jobs for over 15 years myself, I know the importance of building good customer relationships, and maintaining them. If Colin and his team continue to provide this great level of service with their positive, supportive manner, and their excellent product knowledge, I’m sure they will be winning awards 20 years from now. I would recommend Loan Studio to anyone looking to borrow or refinance.

I wish the team all the very best, and look forward to dealing with them again in the future."